Technological breakthroughs are rarely matched by increased human competence.
There is always a time lag. And, as technology advances, many people feel left
behind. We can help people reverse this unpleasant trend by aligning human
learning with technological innovation for increased competence and productivity.
A defining feature of expertise is unconscious competence - in
which people can let their bodies or subconscious minds do most of the work.
Consider riding a bicycle. Maybe you haven't ridden a bike for years, yet
if you rode a bicycle as a child, probably you still have the skills of
balance and coordination immediately available - even though you may be unable
to explain to someone how to stay balanced on two thin wheels. It's
much easier to demonstrate.
We train people to develop unconscious competence by modeling and duplicating
the beliefs, values, attitudes, heuristics, mental processes and physical activities
that characterize expertise. Copying external behavior is relatively easy
- just watch and imitate. We help people duplicate inner behavior ... expertise!
Expert information is usually distributed throughout a system. It's not in
one place. Instead of collecting as many data as possible, we collect and
integrate selected information, and then interpret it for well-defined purposes.
First we define the goals - and then determining what knowledge to retrieve and
how to use this knowledge ... in what sequence.
Many systems have rules about members discussing and interpreting the rules,
hence the requisite systemic analysis may only be possible from an external
agency. Members of a human system usually avoid displaying their ignorance about their
system! The real value of our contributions to couples, families and organizations
is to evaluate their systems without being inhibited by their systemic rules.
In our Expert Modeling we combine systemic coaching,
accelerated learning, value theory, typological
analysis, behavioral psychology, management science and
chaos theory. Let's start with some basics.
What is Learning?
People learn as they acquire experience. We help people model their acquired
experience so that other people can replicate the condensed experience faster
and more efficiently.
- Adaptive learning - you learn to adapt (or react) to your
changing environment
- Generative learning - you learn not only to adapt - you also
learn to change how to perceive (or assess or measure) your changing
environment
- Evolutionary learning - you not only learn how to act and
perceive, you also learn how to change your identity (or transform or
transcend) to survive in your changing environment
You may call your remembered experience knowledge - abstract
summaries of your experience. Gaining and managing knowledge is a multi-level
process of capturing experience and structuring it for future use. (See
knowledge management).
Expert Modeling is an ESSENTIAL component of Systemic Coaching
Outer & Inner Modeling
Outer behavior (physiology) can be directly observed and imitated. Eliciting
inner behavior requires intensive interviews. Inner behavior includes identity,
values, beliefs, strategies, sensory acuity and metaprograms, which (if
we can share an appropriate language) can be
synthesized into models of competence that can be tested and streamlined.Our Expert Modeling
identifies, decodes and duplicates process competence. (Most educators
simply duplicate content competence). Some key elements of our
Expert Modeling are:
