PROJECT: |
Increase productivity and employee harmony |
| CLIENT: |
Construction Company (155 employees) |
| CONSULTANT: |
Martyn Carruthers |
| BENEFITS: |
Accelerate corporate expansion |
BACKGROUND: This company originated as
a building project between high-school friends. With excellent leadership
and co-operation, this company became a
leading construction organization, well positioned to become a primary
provider over a large geographic region in Europe.
SITUATION: The director recruited employees
mostly from friends and their families, and reported few communication
difficulties in a productive workforce. The director knows most
employees personally and the management team have worked together for about
ten years. The company vision and values reflect family values.
The director wanted to accelerate corporate goals by
increasing workplace harmony; and to increase the managerial and sales competencies
of his employees.
SYSTEMIC DIAGNOSIS: Company employees included four
partial "families" (four
groups of related people), including members of the director's family. The
resulting corporate structure had some qualities and challenges of a small community.
GOAL DIAGNOSIS:
The
company could achieve it's next primary goal in five years at the current
rate of growth; and in three years if the company regained its previous
internal harmony and dynamism.
Systemic planning exposed a need for a larger context for the
company - the director had not defined a "vision" beyond
the company's primary goal. Systemic goalwork identified an appropriate
corporate vision and the key components of each step.
SOLUTION: Systemic coaching with the director provided
a vision in which the company expanded to become a stable multinational
organization.
This vision required productive workplace harmony - which required quality
working relationships between the director, his managers and key employees.
The director created a plan for increasing team productivity;
and a logical sequence of discussions with key employees.
Our systemic coaching prepared the director to dissolve and change ineffective
relationship patterns:
- Two "difficult" managers were related to the director's
female executive assistant. Having been high-school friends, the director
and executive assistant often communicated unprofessionally.
- The director's mother and her partner were treated as
"privileged employees".
- A top manager seemed to withhold important
information.
Practical and effective methods for increasing sales were also
found. The director plans to provide regular systemic coaching for
his managers and training for his employees.
NOTES: Following accurate diagnosis, solutions often appear obvious. One
type of transference is to communicate as if both people were
younger. Such communications between a manager and an employee can produce
confusion, especially in an organization built on family values.
In a similar dynamic to recurring trans-generational
patterns in family systems, relationships at work are unconsciously copied
and adopted by new staff - whether desirable or problematic.
Organizational performance is dependent on relationship management.
Systemic Solutions accelerates
both relationship clarity and performance.
Case History 1:
Mentorship in Upper Management
Case
History 3:Manage Conflict in Organizations
Case History 4:
Entrepreneurial Management in a Bank
Interview
with Martyn Carruthers
Systemic Coach Training
Our systemic coaching applies the principles of systemic coaching in an
effective telephone coaching, training and mentorship program. We
coach and train people to coach and train new coaches and mentors, while
resolving physical, emotional, mental, relationship and spiritual challenges.
Our systemic coach training is in 5-day segments:
- Systemic relationship diagnosis and guilt
in Systems 1
- Advanced goal definition and planning in Systems 2
- Interactive metaphors and integrity in Systems 3
- Interactive metaphors and integrity in Systems 3
- Trauma and PTSD is covered in Systems 4
- Contextual identity loss (relationship
bonds) in Systems 5
- Remedies for existential identity loss in
Systems 6
- Mentorship and inspiration is presented in Systems 7
- Couple and Partnership Coaching in
Systems 8
- Team and Team Leader training in
Systems 9
- Systemic family Coaching in Systems 10
- Specialty workshops to order
Online Coaching & Mentorship
Plagiarism is theft.
© Martyn Carruthers 2003-2011 All rights reserved |
