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Systemic Diagnosis, Coaching Conflicts & Double Binds

Martyn Carruthers

Are you entangled in difficult relationships or painful emotions? Do you suffer from old trauma? Do you suffer from your parents' drama, your partner's demands, your boss's moods? You can help people untangle their lives ... you can help people reclaim their freedom. Contact us.

Do you KNOW what you want?

Systemic Diagnosis is a part of our Systemic Coach Training that can help you recognize underlying life patterns. Systemic Diagnosis includes Goal Diagnosis, Relationship Diagnosis, evaluating history and nonverbal signals, to provide essential information that you can use to provide effective individual, couple, family or team coaching.

Goal Diagnosis

Goal Diagnosis, as used in systemic coaching, includes responding appropriately to:

  1. Well formed goal statements (outcomes)
  2. "Word salad" (chaotic grammar and sentence structure)
  3. Philosophical statements
  4. Goal statements that lack goals
  5. Goal statements accompanied by non-verbal signals
  6. Goal statements lacking grammatical structure
  7. Goal statements with negative grammar and negations
  8. Goal statements with multiple goals (including double binds)
  9. Goal statements with abstractions
  10. Goal statements lacking times for completion (deadlines)

Basic Goal Diagnosis: Examples

Goal Examples
Well formed outcome I want (well defined ) X at (exact) time Y
Philosophy I need ... someone in my position should have ...
No goals I don't know what I want ... I can't decide ...
Verbal objection I want X but ... I can't ...
Non-verbal objection I want X ... (while shaking head from side to side)
Poor grammar I want ... good feelings ... my partner to ... somehow ...
Negative goals I don't want to feel bad ... my boss is never nice to me
Multiple goals I want A and B so that C can D and then get E ...
Abstract goals I want to always feel good ... all the time ... everywhere
No deadline I want it all now ... sometime ... before I die

Our goal diagnosis researches "What does this person really want?" The NLP meta model is inadequate for this task although Keith Blanchard's theory of SMART goals can help you recognize a well-formed outcome (if by some miracle a client can state one congruently).

Double Binds refer to paradoxical interpersonal communication. A double bind statement contains contradictions. If the addressed person cannot withdraw from the situation, that person cannot decide which message is real and (if young) may develop pathologies. (Read Krippendorf for more)

Double binds may be verbal (e.g. a teacher says to a student "I will punish you to improve your education!") or non-verbal (e.g. a manager says to an employee "I know that even you can complete this task today!" while curling his upper lip and shaking his head from side to side). If the addressed person does not recognize and dissolve the double binds, relationship chaos can result.

Double wishes are poorly defined outcomes that contain contradictions. If the addressed person cannot decide which message is accurate, that person may withdraw from the relationship. Such people may be disappointed that they cannot fulfill their goals, and miss opportunities for happiness.

Statements of desire (wishes) may have a similar structure to double-binds: if a stated goal has two objects and one verb, (e.g. "I want peace and happiness"). If the wishes are incompatible, attempts at fulfilling a double-wish will fail.

You can evaluate a client's double wish by first noticing whether any verbal or non-verbal incongruence is simultaneous or sequential, or whether a client displays signs of conflict when changing wish polarity. Although a client may state a goal - the underlying goal is often at at an existential or identity level, to discover "What is important to me?" or "What sort of person am I?".

The client may find two conflicting possibilities. A well-formed outcome becomes possible with the definition of a goal that fully incorporates the values of both sides of the conflict, or following an internal change of reference that rejects unwanted influences. (We refer to identity level influences as relationship bonds.)

(The "visual squash" as taught in neuro-linguistic programming (NLP) is often an unhealthy choice for coaching clients to resolve conflict. This technique uses hypnotic language to "double bind" the issues in conflict. The result of this includes the re-emergence of the conflict (usually within three months) or the manifestation of the conflict as unpleasant emotions and psychosomatic disease).

The symptoms of identity conflict should not be confused with the symptoms of a client who constantly changes goal contexts, rather than oscillating back and fore between two polarities. This may indicate Identification, in which a person has "identified" with someone else, usually as a child.

Ecology is the Study of Congruence

Some double wishes may be dissolved conversationally. For example, a simultaneous verbal double wish (e.g. "I want X and Y") can often be dissolved by asking the client "Which do you want first? Do you want X first so that you can Y, or do you want Y first so that you can X?"

However - this question will not make sense to a person with an existential conflict. Such a person may answer "I want X so that I can Y but I want Y so that I can X", or "It's impossible".

Resolving double wishes can be complex. Sequential incongruence (e.g. A client says "I want X … no really I want Y …actually X is more important… well Y…") usually indicates that a client's conscious alternatives are only a part of, or indications of directions toward, what the client truly wants. A congruent outcome cannot be found by choosing amongst incongruent outcomes!

NLP practitioner training provides a set of questions (Meta Model) for challenging people to specify goals, and SMART goals (from One Minute Manager by Keith Blanchard) for recognizing a "well-formed outcome" (WFO). Our Coach Training includes how to analyze goal well-formedness.

A presupposition such as "Ecology is the study of consequences" implies that ecology can only be determined AFTER an intervention. We show that Ecology is the study of congruence.

NLP & Conflict Resolution

I (Martyn) attended a number of NLP trainer trainings: with Marilyn Atkinson's Erickson Institute, with Tad James' Advanced Neurodynamics, with Wyatt Woodsmall's Advanced Behavioral Modeling and with Steve and Connirae Andreas' NLP Comprehensive. The techniques taught for dissolving conflicts were similar ... a hypnotic integration of two visualized "parts".

Visual Squash

A NLP technique called "visual squash" is often used when coaching a client to resolve internal behavioral conflicts in which two parts (also called ego-states, complexes, partial personalities or entities) communicate simultaneously about a proposed behavior (both "parts" want something and fight about HOW to get it). A "visual squash" can resolve a two part conflict - if the coach's calibration and diagnosis are accurate.

If a client has more than two "parts" involved in a conflict, a "visual squash" may lead to unpleasant emotions and somatic disease. If a client sequentially oscillates between two goals, this may indicate a conflict of values or identity. Such conflicts normally seem to have three, five or seven "parts" with many levels of abstraction. We find that about 20%-25% of Americans and Europeans (based on our trainings) present this pattern of sequential incongruence.

[ Transcript - Resolve Complex Conflict ]

A person identifying with one polarity may be amnesic of decisions or actions made when identifying with the other polarity. (This may indicate multiple personality syndrome and is commonly called split personality.) Or a person identifying with one polarity may remember but deny decisions or promises that were made while that person was identifying with the other polarity.

A client's presenting issue may be an inability to make decisions, in which multiple goals are incompatible with each other. (An advantage of complex conflict is that the client can multi-track or manage many projects simultaneously. A disadvantage is that such clients may create conflicts that reflect the client's chaotic internal mindscape. Extreme examples might be clients with gorge - starve (binging) cycles. [See Eating Disorders ]

Many clients want conflicting goals. For example, a client may want a long-term stable job AND want a series of challenges with many companies. A NLP "visual squash" parts integration might motivate the client to find or create a position as a corporate troubleshooter, for example, in which both partial personalities are satisfied.

Yet after a NLP "visual squash", many clients will re-create their conflict, sometimes in a different context, in which the conflicting desires surface as conflicting obsessions. Your clients may also create a physical or emotional diseases to sabotage attaining incongruent goals. Hence my desire to avoid NLP techniques that require hypnotic dissociation, submodality and timeline changes.

Do you want effective and ecological solutions for complex conflict and identity loss? Do you want to coach individuals, partners and teams to resolve complex relationship challenges? Contact us.

Relationship Coaching ... Systemic Coach Training ... Your Next Step

Martyn Carruthers:
Although I qualified as a NLP trainer many times, I stepped back from NLP when I realized that I could not fulfill the claims made by NLP trainers using the techniques taught during NLP training. I have since researched and developed much that I lacked then, particularly concerning goalwork, relationship ecology, systemic changework and relationship coaching, and I abandoned techniques that may damage people's relationships.

When you want complete packages for personal development and how to coach individuals, partners, teams and families, contact us.

Copyright © Martyn Carruthers 2002-2008 All rights reserved.


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Workshop

Systemic Coach Training

Systemic 1 How to evaluate relationship dynamics and resolve entanglements
Systemic 2 How to define life goals, identify blocks, resolve objections & plan for success
Systemic 3 How to do or continue goalwork using metaphors and dream coaching
Systemic 4 How to recognize and dissolve abuse and trauma, and rebuild motivation
Systemic 5 How to change limiting beliefs and toxic relationship bonds for emotional freedom
Systemic 6 How to recognize and resolve identity loss: recover lost qualities and lost skills
Systemic 7 How to end mentor or therapist damage, and provide inspirational mentorship
Systemic 8 How to coach couples and partners to remedy partnership issues
Systemic 9 How to coach whole or parts of families to solve family blocks
Systemic 10 How to coach teams and team leaders to resolve team problems

Copyright © Martyn Carruthers 1996 - 2008 All rights reserved. Soulwork systemic coaching was primarily developed by Martyn Carruthers. We train people to coach others to manage emotions and improve relationships. This information is for your general knowledge only. Please consult a physician about medical conditions and before changing any medical treatment. Link to our pages, but get Martyn's written permission to post or publish his work.